Monday, July 27, 2015

Using the Lindex

As most of you probably know by now, the various third party $L exchanges are going away at the end of this week.  As of August 1, the Lindex will be the only means of buying and selling Linden Dollars.

This has upset a lot of people, especially outside the United States in areas not served by PayPal.  However, LL has added the Skrill online payment system (a service similar to PayPal) as an accepted payment method.  MOST people should still be able to buy $L.

Of course, some people have objections.  They don't want to give LL a credit card number.  They don't want LL to have their actual personal information (despite the fact that they supposedly entered it when they signed up, some people (shock!) enter false personal data to protect their privacy.)  They don't trust PayPal.  And on and on...

People, stop whining.  Giving your account information to LL is no riskier (and no less risky) than making any other online purchase.  There are enough payment methods available that one of them should work for you.

Remember, though:  LL won't accept debit cards or prepaid cards.  These can run out of money, and LL insists on immediate payment.  You can link your PayPal or Skrill account to either a credit card or a real world bank account...but if you choose the bank account option, you must be SURE to keep enough money in the online account to pay your Second Life bills.  Linden Lab will not wait patiently for money to be transferred from your bank to your PayPal account, then to them.

My personal preference is to use PayPal, linked to a separate bank account from my main account.  This gives me exact control over how much money I make available to Linden Lab, and it limits my risk should my account be hacked.  Also, by using PayPal, if I make money in SL, I can sell $L and transfer the funds out of Second Life and back into my bank account.  You can't do that with a credit card.

Here are some useful links:



LL's accepted currencies and payment methods

If you have a problem and want to take it up with the Lab, call Billing at one of these numbers:

US/Canada: 800-294-1067
France: 0805-101-490
Germany: 0800-664-5510
Japan: 0066-33-132-830
Portugal: 800-814-450
Spain: 800-300-560
UK: 0800-048-4646
Brazil: 0800-762-1132

Long distance ( not free, but you can use Skype to save some cost ) : 703-286-6277
**Note: Support is offered only in English

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