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Thursday, May 3, 2018

Bank Statements

Well, not exactly, but sorta.

Every so often, we need to check on some transaction, though.  Maybe you bought something in a store in Second Life, and the product wasn't delivered.  Or you bought something on the SL Marketplace, and need to contact the seller about something.  Or your credit card got charged by Linden Lab, and you don't understand why.

This is where it helps to have some sort of record of the transaction.  In Second Life, such records are found in three places.

The record I use most often is my "$L Transaction History."  You can find this on your Second Life Dashboard page.  Click the Account link in the upper left, and then "$L Transaction History."  There are some controls here that will help you find the transaction you are looking for:
  • The "Show $L0 Transactions" box.  This is checked by default.  If checked, it will show every time you were sent a landmark or a picture by someone, or gave someone something.
  • The Date Range boxes.  You can set these to cover a range of dates, if you aren't sure exactly when a transaction happened.
  • Filters.  You can add filter terms to, for example, show only transactions with a specific resident.
$L Transaction History

Note that this history only goes back 32 days (90 days for Premium members.)  If you need to find transactions older than that, you're out of luck.

However, you can download and save this data as a CSV (comma separated values) file.  This can be put into an Excel spreadsheet.  If you are a merchant, or even if you just want to have records that go farther back than a month, you may want to make a habit of doing this on a regular basis.

There's one drawback to this history file.  If you bought something on the Second Life Marketplace, it shows the person you paid as "Commerce Linden".  If you want to contact the seller of the product, this is not too helpful!

So, we turn to the next transaction history tool.  You can go to the Marketplace page, then click My Marketplace/Account/Order History.  This will open up a list of all your Marketplace purchases.  Unlike the main $L Transaction History, this list goes all the way back to the first thing you ever bought on the Marketplace.  Sadly, there is no way to sort or filter this list, so you may have to do a LOT of scrolling if the item you want was purchased a long time ago.

Marketplace Transactions


Sometimes, the transaction is one we made directly with Linden Lab:  a payment for land tier fees, or a Premium membership renewal.  You can find a history of these transactions on your Dashboard page, under Account.  Click Account, then "Account History/Statements".  You can select any month to view.  The statement will cover not only Premium dues and land fees, but purchases and sales of $L.
Monthly Account Statement
You can download and save these statements as either CSV or PDF files, but I don't see much of a need to do that.  Statements remain available all the way back to when you signed up for SL.

I hope your Second Life is carefree and happy.  But now, if you ever run into a money question, you know where to look!

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